Early in the morning on May 7, 2010, Lorene began receiving phone calls from friends. Some were asking if she was okay and others informed her that her email account had been hacked. Lorene’s email was hacked and everyone in her address book received a message stating, “I’m in London and I’ve been mugged, my money was stolen and I need you to send me $2,500 as soon as possible.” Barry and Lorene talk about this invasion into Lorene’s email, how it effected her travel agent business and how you can prevent this from happening to you.
Lorene wishes to thank Alan Gerstner of Travel Doctor Consulting for coming to her assistance and helping her reclaim her “mac.com” email. Alan has been a guest on the Home Based Travel Agent Show and his email address was in Lorene’s address book. Alan received the “Help I’m in London and I’ve Been Mugged” email. Alan called Lorene and told her how to contact the people at Apple who could help her.
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Visit us on Facebook – Barry at http://www.facebook.com/barry.kantz, and Lorene at http://www.facebook.com/lorener. Join the Home Based Travel Agent Show Facebook Group.
Check out Lorenes travel agent website at www.sharptonguedconsulting.com.
Thank you for listening to the Home Based Travel Agent Podcast. You can email me at firstname.lastname@example.org or email Lorene at email@example.com.