Category Archives: Education

440 – Traveling Different with Dawn M. Barclay



Show Notes Travel has its own set of challenges, the TSA, passports and visas, renting cars, finding a hotel, and many others. But, what if you add the challenge of traveling with a child who is on the autism spectrum? And, why is this important for the travel agent or the travel trade? It’s important … Continue reading 440 – Traveling Different with Dawn M. Barclay


Show #416 – Being Safe in Your Home Office and Traveling Safely



Podcast Number 416 Interview with Steve Brass of Street Smart Defense. SHOW NOTES As your clients return to their traveling adventures, or as you work in your home office, there is nothing better than knowing that you are prepared for the unexpected. Many people do not consider the possibility of becoming a victim of a … Continue reading Show #416 – Being Safe in Your Home Office and Traveling Safely


Specialize Your Travel Agency by Helping Families With Autism to Travel



Podcast Number 413 SHOW NOTES April is Autism Awareness Month and in this show, Nicole Thibault is going to talk about how this relates to travel and to travel professionals. Most families with autistic children believe that it is not possible to take a vacation because of the challenges inherent in traveling with their autistic … Continue reading Specialize Your Travel Agency by Helping Families With Autism to Travel


Improve Yourself and Your Business During the Virus Shutdown



Podcast Number 412 SHOW NOTES The future is bright for the travel industry even though it doesn’t seem that way right now. The Coronavirus has us all staying in place but that doesn’t mean that your business or personal development has to stay in place. It is time to “sharpen the saw,” as Stephen Covey … Continue reading Improve Yourself and Your Business During the Virus Shutdown


Diane Petras CTIE, from The Travel Institute on the State of the Industry and Travel Agent Training



Podcast Number 411 SHOW NOTES Diane Petras CTIE, the President of The Travel Institute, joins us on this month’s show to talk about the state of the travel industry and about travel agent training. The Travel Institute recently commissioned a survey where 2,000 travel agents participated and provided great insights into the state of the … Continue reading Diane Petras CTIE, from The Travel Institute on the State of the Industry and Travel Agent Training


ASTA and NACTA Changes to Benefit Travel Advisor Agents



Podcast Number 394 SHOW NOTES The American Society of Travel Advisors (ASTA) and their Sister organization the National Association of Career Travel Agents (NACTA) have rebranded themselves with the goal of creating one organization. According to our guest Lynda Phillippi the change is combining the best of both organizations for the benefit of travel advisors. In … Continue reading ASTA and NACTA Changes to Benefit Travel Advisor Agents


383 – Host Agency Review



Podcast Number 383 SHOW NOTES  The host agency is the most important part of a home based travel agent’s business. Due diligence is required before you choose or change to a new host agency. But how do you do that due diligence? Well, there aren’t that many options to make a good investigation. But, one … Continue reading 383 – Host Agency Review


378 – The Sales Process – Do You Have One?



Podcast Number 378 SHOW NOTES  Selling is essential to the success of every travel agent and selling is a process. Success depends on learning this process, incorporating it into your personal style and then using the process when working with clients. This is key to increasing your sales. Benjamin Brown with 360 Sales Consulting joins … Continue reading 378 – The Sales Process – Do You Have One?


374 – Marketing by Educating



Podcast Number 374 SHOW NOTES  In Show 369 we talked about using the concept of a sales funnel to visualize your marketing plan. In this Show we will discuss how to get potential clients into your sales funnel. Most people are familiar with attention marketing where you attempt to get the attention of potential clients … Continue reading 374 – Marketing by Educating


370 – No Travel Agent is an Island



Podcast Number 370 SHOW NOTES English poet John Donne said, “No man [or woman or travel agent] is an island.” Okay that was said back in the 1600’s so I added to the quote to fit the times and occasion. What does the quote have to do with travel agents? Well many home based agents … Continue reading 370 – No Travel Agent is an Island