Category Archives: Education

Specialize Your Travel Agency by Helping Families With Autism to Travel



Podcast Number 413 SHOW NOTES April is Autism Awareness Month and in this show, Nicole Thibault is going to talk about how this relates to travel and to travel professionals. Most families with autistic children believe that it is not possible to take a vacation because of the challenges inherent in traveling with their autistic … Continue reading Specialize Your Travel Agency by Helping Families With Autism to Travel


Improve Yourself and Your Business During the Virus Shutdown



Podcast Number 412 SHOW NOTES The future is bright for the travel industry even though it doesn’t seem that way right now. The Coronavirus has us all staying in place but that doesn’t mean that your business or personal development has to stay in place. It is time to “sharpen the saw,” as Stephen Covey … Continue reading Improve Yourself and Your Business During the Virus Shutdown


Diane Petras CTIE, from The Travel Institute on the State of the Industry and Travel Agent Training



Podcast Number 411 SHOW NOTES Diane Petras CTIE, the President of The Travel Institute, joins us on this month’s show to talk about the state of the travel industry and about travel agent training. The Travel Institute recently commissioned a survey where 2,000 travel agents participated and provided great insights into the state of the … Continue reading Diane Petras CTIE, from The Travel Institute on the State of the Industry and Travel Agent Training


ASTA and NACTA Changes to Benefit Travel Advisor Agents



Podcast Number 394 SHOW NOTES The American Society of Travel Advisors (ASTA) and their Sister organization the National Association of Career Travel Agents (NACTA) have rebranded themselves with the goal of creating one organization. According to our guest Lynda Phillippi the change is combining the best of both organizations for the benefit of travel advisors. In … Continue reading ASTA and NACTA Changes to Benefit Travel Advisor Agents


383 – Host Agency Review



Podcast Number 383 SHOW NOTES  The host agency is the most important part of a home based travel agent’s business. Due diligence is required before you choose or change to a new host agency. But how do you do that due diligence? Well, there aren’t that many options to make a good investigation. But, one … Continue reading 383 – Host Agency Review


378 – The Sales Process – Do You Have One?



Podcast Number 378 SHOW NOTES  Selling is essential to the success of every travel agent and selling is a process. Success depends on learning this process, incorporating it into your personal style and then using the process when working with clients. This is key to increasing your sales. Benjamin Brown with 360 Sales Consulting joins … Continue reading 378 – The Sales Process – Do You Have One?


374 – Marketing by Educating



Podcast Number 374 SHOW NOTES  In Show 369 we talked about using the concept of a sales funnel to visualize your marketing plan. In this Show we will discuss how to get potential clients into your sales funnel. Most people are familiar with attention marketing where you attempt to get the attention of potential clients … Continue reading 374 – Marketing by Educating


370 – No Travel Agent is an Island



Podcast Number 370 SHOW NOTES English poet John Donne said, “No man [or woman or travel agent] is an island.” Okay that was said back in the 1600’s so I added to the quote to fit the times and occasion. What does the quote have to do with travel agents? Well many home based agents … Continue reading 370 – No Travel Agent is an Island


356 – Travel Agents Prosper by Working as a Team – The NACTA Chapter Directors’ Conference



Podcast Number 356 INTERVIEW SEGMENT  One of the most valuable resources you can utilize as a small business owner, a travel agent, are the valuable insights from people who have a depth and breadth of experiences that are different from your own. This show combines the final two interviews from the National Association of Career … Continue reading 356 – Travel Agents Prosper by Working as a Team – The NACTA Chapter Directors’ Conference


352 – Experience Maui and the Wonders of Hawaiian Culture



Podcast Number 352 GUEST SEGMENT  Chris Kai’aokamālie, Director of Sales and Leisure for the Maui Visitors and Convention Bureau,  joins our show to discuss the beauty and cultural wonders of Maui. Plus we talk about the NACTA Maui Master Specialist program where the travel professional travels to Maui and spends time with Hawaiian natives. This … Continue reading 352 – Experience Maui and the Wonders of Hawaiian Culture